7Signs Casino Privacy Policy

This Privacy Policy explains how 7Signs Casino may collect, use, store and protect information connected with your account and use of our website. It also explains how you can exercise available privacy choices, including requesting access, correction or deletion of your information and withdrawing consent to marketing communications.

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1. Information we handle

When you visit the 7Signs Casino website, create an account, use casino services or contact support, we may handle information that identifies you or is reasonably connected with your account. The information collected depends on how you use the website, which services you access and the information needed to meet operational, security and legal requirements.

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1. Information we handle 2. How we use personal information 3. Cookies, security and retention 4. Your privacy choices and data rights 5. Changes and questions about this Policy

Account and contact details

This may include your name, date of birth, residential or contact information, username, account credentials, communication preferences and other details you provide when registering or updating your account. We may also keep records of your conversations with customer support, requests, complaints and other account-related communications so that we can respond consistently and manage your account.

Verification and transaction information

To confirm identity, age, eligibility and account ownership, we may handle verification documents and information connected with identity checks. This can include information shown on documents, verification results and records of checks completed. We may also handle payment details, deposits, withdrawals, wagers, account balances, transaction histories and related records. Payment information may be processed through payment service providers, and we may not retain every payment detail in full.

Technical, device and usage data

When you use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, links followed, access times and information about how the website performs. We may also use cookies and similar technologies to remember preferences, support account functions, understand website use and help protect the platform.

We may receive information from service providers or other parties where this is necessary for payment processing, identity verification, fraud prevention, technical support, customer service or other legitimate account and website functions. We expect information supplied to us to be relevant and accurate, and you should update your account details when they change.

2. How we use personal information

7Signs Casino uses personal information for purposes connected with providing and administering online gambling services. We aim to collect and use information that is reasonably needed for the relevant purpose. Depending on the circumstances, we may use information for the following activities:

Creating, maintaining and operating your player account.
Processing deposits, withdrawals and other account transactions.
Providing customer support and responding to questions, requests or complaints.
Confirming identity, age, eligibility and account ownership.
Carrying out anti-fraud, anti-money-laundering, security and responsible gambling checks.
Detecting, investigating and preventing suspicious, unlawful or unauthorised activity.
Monitoring the website, fixing errors, improving performance and developing relevant features.
Sending service messages about your account, transactions, security, changes or important website information.
Sending promotional or marketing communications where permitted and where you have provided the required consent or otherwise have a valid basis to receive them.
Meeting legal, regulatory, court, law enforcement, taxation, accounting and other compliance obligations.
Establishing, exercising or defending legal rights and managing disputes.

Some uses may be based on your request, such as opening an account or completing a transaction. Other uses may be necessary to provide the service, protect players and the website, prevent misuse, comply with obligations or pursue legitimate operational purposes. Where consent is used, you may withdraw it as described below. Withdrawing consent does not affect processing that was completed before the withdrawal and may not stop processing that is required for account operation, security or legal compliance.

Sharing information

We may share relevant information with businesses and professional service providers that help operate the website or provide services on our behalf. These parties may include payment providers, identity and verification services, fraud prevention providers, technology and hosting providers, communications services, customer support providers, security services and professional advisers. They should use information only for the services they provide or as otherwise permitted.

Information may also be shared where needed to protect players, investigate suspected fraud or unlawful activity, enforce website terms, respond to a valid legal request or meet an applicable obligation. If information is processed or stored outside Australia, appropriate arrangements may be used to support its protection and lawful handling.

3. Cookies, security and retention

Cookies and similar technologies

Cookies are small files or similar technologies placed on your device when you visit a website. They can help the website remember your session, keep account features working, store preferences, measure performance, understand how pages are used and support security. Some cookies may be provided by service partners that assist with analytics, functionality or website operations.

You can manage or delete cookies through your browser settings. You may also be able to block certain cookies or receive a notification before they are stored. If you disable cookies, some website features may not work correctly, and you may need to repeat certain settings or log-in steps. Browser controls do not necessarily remove information already collected or affect all technologies used by a website.

Security measures

We use reasonable technical, administrative and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication procedures, monitoring, secure communications and restrictions on who can view information. No website, online service or method of transmission can be guaranteed to be completely secure. You should keep your account credentials private, use a secure device and tell support promptly if you believe your account or information has been compromised.

Retention of information

We keep personal information only for as long as it is reasonably needed for the purposes described in this Policy, unless a longer period is required or permitted. The appropriate period can depend on the type of information, the reason it was collected, account activity, unresolved disputes, security needs and compliance obligations.

Closing an account does not necessarily result in immediate deletion of every record. Some account, identity, payment, transaction, security and support records must be kept for a period required by law, or may need to be retained to prevent fraud, resolve disputes, establish legal rights or meet other legitimate obligations. When information is no longer needed, we aim to securely delete it, anonymise it or otherwise remove its identifying connection where practical.

4. Your privacy choices and data rights

Depending on your circumstances and the privacy rules that apply, you may have rights in relation to personal information held about you. These rights are not always absolute and may be subject to identity checks, legal requirements, security considerations, the rights of others and the need to maintain certain records.

Access: request information about the personal data we hold about you and, where appropriate, a copy of that data.
Correction: ask us to correct, update or complete information that is inaccurate, out of date or incomplete.
Deletion: request deletion of your data where it is no longer needed or where a valid deletion right applies. We may need to retain some information for legal, security, dispute or operational reasons.
Marketing withdrawal: withdraw consent to promotional emails or other marketing communications at any time. You can use an unsubscribe option in a marketing message where available or contact us directly.
Information about handling: ask reasonable questions about how your information is collected, used, shared or retained.

How to make a request

For access, correction, deletion or marketing consent requests, contact support@7signscasino.wtf. Please explain your request clearly and provide enough information for us to identify your account and understand what you need. We may ask for reasonable proof of identity before providing information or changing account details. This is intended to protect your account and prevent another person from accessing or altering your data.

We will review requests within a reasonable time and may ask for further information where needed. If we cannot complete a request, we will explain the relevant reason where appropriate. For example, information may need to be retained for legal obligations, fraud prevention, security, transaction records, dispute handling or the exercise of legal rights. A request to stop marketing does not close your account and does not stop essential service or security messages.

5. Changes and questions about this Policy

This Privacy Policy may be updated when our services, technology, information practices or applicable requirements change. The latest version will be made available on the website, and the date or other notice shown with the Policy may indicate when it was last updated. You should review this page from time to time, particularly before continuing to use the website after a material change.

If you continue to use 7Signs Casino after an updated Policy is published, your use will be subject to the updated terms to the extent permitted by law. Where a change requires your consent, we will seek it in the manner required.

If you have a privacy question, concern or request, contact support@7signscasino.wtf. Please do not send unnecessary sensitive documents or payment information by email. If documents are needed for an identity or data request, support will provide appropriate instructions. We encourage you to contact us first so that we can understand and address your concern.

This Policy is intended to provide clear general information about privacy practices for players in Australia. It should be read together with the other information and terms available on the 7Signs Casino website.