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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets with 7Signs Casino. Please read them carefully before using any betting service, and check any product-specific rules displayed with an individual market, game or promotion.
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1. About these rules
These Betting Rules apply to bets placed through 7Signs Casino where betting services are made available to you. They should be read together with the website’s general Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules shown for a particular game, event, market or promotion. If there is an inconsistency between these documents, the product-specific rules may apply to the relevant bet, followed by the general Terms and Conditions.
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By opening, accessing or using a betting account, you confirm that you have read and understood the rules that apply to your activity. You are responsible for checking the applicable rules before placing a bet. Rules, markets and available features may vary according to the service being used, your location, account status and applicable requirements.
You must be legally permitted to gamble in the place where you are located. In Australia, gambling services are intended for adults aged 18 years or over. You must not use the service if online gambling is unlawful for you, if you are subject to a restriction, or if you are using another person’s account or payment method without proper authorisation.
Your responsibility before betting
- Make sure your personal and account information is accurate, complete and current.
- Read the displayed betting options, odds, rules and settlement information before confirming a bet.
- Check that the stake, selection and other details are correct before submitting the bet.
- Keep your login details, devices and payment information secure.
- Only bet with money you can afford to lose and do not chase losses.
2. Placing and confirming bets
A bet is placed by selecting an available market or game, entering or selecting a stake, reviewing the details and submitting the bet using the relevant confirmation control. A bet is not necessarily accepted merely because it has been entered into a bet slip or displayed on screen. Acceptance occurs only when the service confirms that the bet has been received and accepted.
You should review the confirmation message and your account history after placing a bet. The confirmation should normally show the relevant selection or outcome, stake, odds or betting price where applicable, and any reference or transaction information made available by the service. If a bet does not appear to have been accepted, do not assume that it has been placed. Check your account before attempting to submit it again.
Once accepted, a bet generally cannot be changed or cancelled unless the applicable product rules specifically allow a change, cancellation or cash-out feature. Any available option may be subject to conditions, technical availability and a separate confirmation. Selecting a feature without completing the required confirmation may not alter the bet.
Prices, odds and displayed information
Odds, prices, balances, market information and other details may change before a bet is accepted. Where a price or odds change is identified before acceptance, you may be shown the updated information and asked to confirm it. The details that apply to an accepted bet are the details recorded in the service’s betting records, subject to correction under these rules and the general Terms and Conditions.
We aim to display betting information accurately, but information may occasionally be delayed, incomplete or affected by a technical issue. You should not rely solely on a live display, commentary, external feed or unofficial information when deciding whether to place a bet. Product-specific rules may explain how live betting, in-play information and interruptions are handled.
- Select the relevant product, market or game.
- Review the available options and applicable rules.
- Enter the stake or other required details.
- Check the complete bet slip before submission.
- Confirm the bet and retain the confirmation shown in your account.
3. Outcomes, settlement and invalid bets
Bets are settled using the official result or settlement method stated in the applicable product rules. The relevant rules may identify the official source of a result, the time at which a market is settled, and how a result is treated if an event is postponed, abandoned, interrupted or changed. You should read those rules before placing a bet because settlement can differ between products and markets.
Where a bet wins, any return is calculated according to the accepted stake, applicable odds or price, and the rules for that product. Where a bet loses, the stake may be unavailable for return. Some markets may be settled as a refund, void or no result when the stated conditions for settlement are not met. The applicable product rules determine the treatment of these circumstances.
Postponed, abandoned or changed events
If an event is postponed, abandoned, rescheduled or materially changed, the result may depend on the type of bet and the specific market rules. A bet may remain active, be settled using a revised result, or be declared void. For this reason, the event date or name alone may not determine how a bet is settled. The relevant product rules should always be checked.
Errors and corrections
If a clear error occurs in odds, prices, market descriptions, settlement information, account balances or other betting data, the affected transaction may be reviewed and corrected in line with the applicable rules. This can include correcting a bet that was accepted using an obvious pricing or information error, or correcting a settlement that did not reflect the proper result.
A technical error, communication failure, system interruption or display problem may prevent a bet from being accepted or may affect the information shown to you. A bet that is not recorded as accepted in the betting system may not be valid. You should not place a further bet to replace an interrupted transaction until you have checked your account history.
Reviewing a settlement
You should review settled bets and account transactions when they become available. If you believe a bet has been settled incorrectly, retain the relevant bet reference and provide a clear explanation through the available support or account process. Reviews are generally based on the recorded bet details, applicable rules, official results and relevant system records.
4. Account security, fair use and responsible betting
Your betting account is for your personal use. You must not allow another person to access or use it, and you must not open or operate an account on behalf of someone else. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the matter is assessed under the applicable security procedures.
You must not use the service for unlawful activity, fraud, money laundering, market manipulation, collusion or any other dishonest purpose. You must not interfere with the website, exploit a fault, use automated tools without permission, attempt to bypass account controls, or take advantage of information that is not intended to be available to you. Suspicious or irregular activity may be reviewed and may result in a bet, transaction or account being restricted while the review takes place.
- Do not share your password, one-time codes or account access with anyone.
- Use a strong password and sign out when using a shared device.
- Contact the available support channel promptly if you suspect unauthorised activity.
- Do not bet while impaired by alcohol, drugs, stress or strong emotion.
- Set personal limits for time and spending before you begin.
- Take regular breaks and treat betting as entertainment, not as a way to make money.
- Never borrow money, use essential household funds or sell possessions to continue betting.
Responsible gambling tools
Depending on the service and your location, responsible gambling features may include account limits, activity information, time reminders, temporary breaks or self-exclusion. These tools are intended to help you manage your activity, but they do not replace personal responsibility or professional support. Read the relevant instructions carefully before activating a tool, as some requests may apply for a stated period and may not be reversible immediately.
If betting is no longer enjoyable, is affecting your finances or relationships, or feels difficult to control, stop using the service and seek appropriate support. You can also use the responsible gambling information available on the website to review safer gambling options. If you are in immediate danger or experiencing a crisis, contact local emergency or health services.
5. Account checks, disputes and rule changes
To protect players and maintain the integrity of the service, account or transaction checks may be required. You may be asked to confirm information relating to your identity, age, location, payment method or account activity. Any information supplied for a check should be genuine, accurate and provided through the requested secure process. Access to some services or withdrawals may be affected while a required check is incomplete.
If you have a question about a bet, first check the bet confirmation, account history and rules for the relevant product. If you still believe there is an issue, raise it through the support process available on the website and include the bet reference, date, market or game, stake and reason for your concern. Do not include unnecessary sensitive information in a message.
Disputes are reviewed using the information recorded in the account and betting systems, the applicable product rules, official results and any other relevant evidence. A review may identify that a bet was accepted, rejected, voided, settled correctly or affected by an error. The outcome of a review will be handled in accordance with the general Terms and Conditions and applicable requirements.
Changes to these rules
These Betting Rules may be updated when the service, products, technical systems or applicable requirements change. The current version will be made available on the website. You should review the rules regularly, particularly before placing a new type of bet or using a new feature. Unless stated otherwise, the rules that apply to an accepted bet are the rules in effect when that bet was accepted, together with any product-specific rules displayed at that time.
If you do not understand a rule, do not place the bet until you have obtained clarification through the available support process. By continuing to use the betting service after an updated version is published, you acknowledge that the updated rules may apply to future activity.
